FAQs

Collision Concepts

  • What services do you offer beyond collision repair?

    Our comprehensive auto care services extend beyond collision repair. We handle mechanical repairs, including engine work, suspension, brakes, air conditioning, and radiator services. We also offer glass replacement, towing assistance, help with car rentals, interior restoration, and repairs for electronic systems in vehicles.
  • Can I get a free estimate for my vehicle?

    Certainly. We provide complimentary written estimates for all repair work. We encourage our customers to compare our quotes, as our pricing and quality often surpass expectations.
  • Do you provide pick-up and delivery services?

    Indeed, we do. To enhance convenience for our customers, we offer free vehicle pick-up and delivery services.
  • Is your facility environmentally friendly?

    Absolutely. Our facility is equipped with advanced filtration systems that eliminate 95% of pollutants. We've also implemented eco-friendly technology throughout our shop to minimize our environmental impact.
  • What makes Collision Concepts different from other auto body shops?

    We distinguish ourselves through a combination of state-of-the-art technology, an immaculately clean facility, and a customer-centric approach. Our shop is specifically designed to maximize comfort, efficiency, and transparency in all our operations.
  • How do you ensure accurate paint color matching?

    We utilize cutting-edge technology for precise color matching. This includes a Smart Scale and Chromovision Camera, coupled with BASF's premium paint systems to achieve a flawless finish that perfectly matches your vehicle's original color.
  • Do you work with insurance companies?

    Yes, we do. Our office is fully equipped with digital imaging and CCC estimating systems, allowing for efficient communication with all major insurance providers to streamline the repair process.
  • How long will my repair take?

    Our repair times are significantly faster than industry standards. Thanks to our infrared drying systems and optimized workflow, we can often complete four vehicle repairs in the time it takes a typical shop to finish one.
  • Where are you located and how can I contact you?

    Our shop is situated at 459 W. Merrick Road, Valley Stream, NY 11580. You can reach us by phone at 516.518.9047 or via email at autocollisionwork@gmail.com.