FAQs

Collision Concepts

Have an auto body-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What services do you offer beyond collision repair?

    We provide full-service auto care including mechanical repairs (engine, suspension, brakes, A/C, radiator), glass replacement, towing, car rental assistance, interior restoration, and electronic systems repair. Our experienced technicians also specialize in auto body repair in Valley Stream, NY, helping restore your vehicle’s appearance and performance after any collision or cosmetic damage.
  • Can I get a free estimate for my vehicle?

    Absolutely. We offer free written estimates and encourage you to compare. Our pricing and quality often exceed expectations. If you’re looking for auto body repair in Valley Stream, NY, we provide transparent quotes and exceptional craftsmanship that deliver lasting value.
  • Do you provide pick-up and delivery services?

    Yes, we offer complimentary vehicle pick-up and delivery to make your experience as convenient as possible. For those needing auto collision repair in Valley Stream, NY, our team ensures seamless service from transport to final inspection.
  • Is your facility environmentally friendly?

    Yes. Our shop uses advanced filtration systems that remove 95% of pollutants and is equipped with eco-conscious technology throughout. According to IBISWorld, there are 104,000 businesses in the car body shops industry in the United States, highlighting how important sustainable and efficient practices have become. This same commitment to innovation extends to our auto body repair in Valley Stream, NY, where we combine precision craftsmanship with environmentally responsible practices.
  • What makes Collision Concepts different from other auto body shops?

    We combine cutting-edge technology, a spotless facility, and a customer-first approach. Our shop is designed for comfort, efficiency, and transparency. When it comes to auto collision repair in Valley Stream, NY, we deliver expert results in a modern environment that prioritizes your satisfaction and your vehicle’s safety.
  • How do you ensure accurate paint color matching?

    We use a Smart Scale and Chromovision Camera for precise color matching, along with BASF's high-line paint systems for a flawless finish. Our technicians apply the same precision to every auto body repair in Valley Stream, NY, ensuring your vehicle’s paint and finish look factory-perfect.
  • Do you work with insurance companies?

    Yes. Our office is fully automated with digital imaging and CCC estimating systems to streamline communication with all major insurance providers. This technology also enhances our auto body repair in Valley Stream, NY, allowing us to process claims efficiently and keep your repair experience stress-free.
  • How long will my repair take?

    Thanks to our infrared drying systems and efficient workflow, we complete repairs faster than most shops-often producing four cars to every one at a typical facility. This level of efficiency sets us apart for auto body repair in Valley Stream, NY, where quality craftsmanship and quick turnaround times go hand in hand.
  • Where are you located and how can I contact you?

    We're located at: 459 W. Merrick Road, Valley Stream, NY 11580 Phone: 516.825.4433 Email: autocollisionwork@gmail.com If you have any questions, contact us to get connected with reliable auto body repair in Valley Stream, NY.